Terms and Conditions of Use

Definitions

The Services

2.1 Services Functionality

Your purchase is not contingent upon delivery of any future features or functionality, nor upon any oral or written statements about future development.

2.2 Access Rights

Subject to the terms of this Agreement and your Member Agreement, 1in20 grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Services during the applicable term, solely for your internal business and professional development purposes.

2.3 Support

1in20 will use commercially reasonable efforts to support your use of the Services, subject to payment of applicable Fees. Support is limited to the Services as described and does not include custom development or unlimited 1-on-1 advisory access beyond what is specified in your Member Agreement.

2.4 Internet Security Disclaimer

1in20 is not responsible for content transmitted over the Internet or for connectivity issues outside of our control. You acknowledge that Internet use carries inherent risks and assume responsibility for your use of the Services over the Internet.

2.5 Modification, Suspension, or Termination of Access

1in20 may limit, suspend, or terminate your access to the Services at any time, with or without notice, for any of the following reasons:

• To prevent damage to or degradation of the Services or your systems
• To comply with applicable law, regulation, or governmental order
• To protect 1in20 from reputational or business harm
• For your failure to comply with this Agreement or any Member Agreement

1in20 may also modify, suspend, or discontinue any part of the Services at any time. We will use reasonable efforts to provide notice when practicable. 1in20 will not be liable to you for any loss resulting from any limitation, suspension, or termination.

Member Responsibilities

3.1 Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at info@1in20.com if you suspect any unauthorized use of your account.

3.2 Member Responsibilities

You agree to:

• Comply with this Agreement, the Member Agreement, and all applicable laws
• Ensure the accuracy and legality of all Member Data you provide
• Obtain all necessary permissions and authorizations for your use of the Services
• Maintain a professional and respectful presence in the Community Forum and any group settings

3.3 Member Restrictions

You agree that you will not, and will not permit others to:

• Use the Services for any unlawful purpose or in a manner that violates this Agreement
• Share, sublicense, or resell access to the Services or any 1in20 Content
• Copy, reproduce, distribute, or create derivative works from 1in20 Content without our express written permission
• Share Downloadable Content, frameworks, or course materials with non-Members or the general public
• Use the Services to disparage, impersonate, or harass 1in20, its team, or other Members
• Reverse engineer, disassemble, or attempt to extract the source code of any Software
• Use automated systems (bots, scrapers, crawlers) to access the Services
• Access the Services to develop a competing product or service
• Interfere with the security, integrity, or performance of the Services
• Record, redistribute, or publish webinar sessions or coaching calls without prior written consent

Fees, Payment, and Suspension

4.1 Fees

You agree to pay all Fees specified in your Member Agreement. All Fees are billed in advance and are non-refundable except as expressly stated herein or in our Refund Policy. Fees are based on program access purchased, not actual usage. For the avoidance of doubt, you are not entitled to a refund for unused Services within a billing period.

4.2 Late Payment

If any Fees remain unpaid for more than thirty (30) days past their due date, 1in20 reserves the right to suspend your access to the Services until payment is received in full. You are responsible for keeping your billing information current and accurate.

4.3 Taxes

All Fees are exclusive of applicable taxes. You are responsible for any sales, use, or other taxes levied in connection with your purchase of the Services.

Community Forum

5.1 Public Nature of the Community Forum

The Community Forum is a shared space for Members to interact, share ideas, and access peer support. You acknowledge that the Community Forum is not a private communication channel, and you have no expectation of privacy for content you post there.

5.2 Community Standards

By participating in the Community Forum, you agree to:

• Engage respectfully and professionally with all Members and 1in20 staff
• Not share confidential, defamatory, harassing, or unlawful content
• Not solicit other Members for competing products or services
• Respect the intellectual property of 1in20 and other Members

1in20 reserves the right to remove content, suspend, or terminate access for any Member who violates Community standards, at our sole discretion.

5.3 Member-Generated Content

By posting content in the Community Forum, you grant 1in20 a non-exclusive, royalty-free, perpetual license to use, display, and distribute such content for purposes of operating and improving the Services. You retain ownership of your Member Data.

Confidential Information

6.1 Member Obligations

You agree to hold all Confidential Information in strict confidence and not to disclose it to any third party without 1in20’s prior written consent. This includes but is not limited to: coaching frameworks, proprietary methodologies, program curricula, and other Members’ business information shared within the Services.

6.2 Exceptions

The confidentiality obligations above do not apply to information that:

• Is or becomes publicly available through no act or omission of yours
• Was lawfully in your possession prior to disclosure, as evidenced by your written records
• Is independently developed by you without reference to the Confidential Information
• Is lawfully disclosed to you by a third party without restriction

6.3 Survival

Your confidentiality obligations survive the termination of this Agreement and your Member Agreement.

Ownership and Intellectual Property

7.1 1in20 IP

All right, title, and interest in and to the 1in20 IP remains exclusively with 1in20. Nothing in this Agreement grants you any ownership interest in the 1in20 IP. Your limited access rights under this Agreement do not constitute a transfer or license of any Intellectual Property Rights beyond what is expressly stated.

7.2 Feedback

If you provide any feedback, suggestions, or recommendations regarding the Services (“Feedback”), you hereby grant 1in20 a royalty-free, perpetual, irrevocable, worldwide license to use and incorporate that Feedback without obligation to you. 1in20 is not required to act on any Feedback.

7.3 Member Data

You retain ownership of your Member Data. You grant 1in20 a limited, non-exclusive license to host and use your Member Data solely as necessary to provide the Services. 1in20 will not use your Member Data for any purpose other than providing and improving the Services.

7.4 Downloadable Content

Downloadable Content is licensed, not sold, to you for your personal and internal business use only. You may not reproduce, distribute, publish, or resell any Downloadable Content. All Downloadable Content remains the exclusive property of 1in20.

Coaching Content Disclaimer

The coaching frameworks, strategies, business advice, and other content provided through the Services are for general educational and professional development purposes only. They do not constitute legal, financial, accounting, or professional advice. 1in20 does not guarantee any specific business outcomes, results, or success. Your results will depend on your individual effort, experience, and business circumstances. You are solely responsible for evaluating and implementing any recommendations made through the Services.

Digital Millennium Copyright Act (DMCA)

9.1 Respect for Intellectual Property

1in20 respects the intellectual property rights of others and expects Members to do the same. We will respond to properly submitted notices of alleged copyright infringement in accordance with the Digital Millennium Copyright Act (17 U.S.C. § 512).

9.2 How to Submit a DMCA Notice

If you believe that content available through the Services infringes a copyright you own or control, please submit a written notice to our designated agent containing all of the following:

• A physical or electronic signature of the copyright owner or a person authorized to act on their behalf
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material alleged to be infringing, with sufficient detail for us to locate it (e.g., URL or description of where the content appears)
• Your contact information, including name, mailing address, telephone number, and email address
• A statement that you have a good faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law
• A statement, made under penalty of perjury, that the information in your notice is accurate and that you are authorized to act on behalf of the copyright owner

Submit DMCA notices to our designated agent:

9.3 Counter-Notification

If you believe content was removed in error, you may submit a counter-notification to our designated agent. A valid counter-notification must include: your physical or electronic signature; identification of the removed content and its prior location; a statement under penalty of perjury that you have a good faith belief the content was removed by mistake or misidentification; your name, address, and phone number; and your consent to jurisdiction in the federal district court for your location.

9.4 Repeat Infringers

1in20 reserves the right to terminate, at our sole discretion, the accounts of Members who are found to be repeat copyright infringers.

9.5 False Claims

Knowingly submitting a false DMCA notice or counter-notification may expose you to civil liability under 17 U.S.C. § 512(f).

Term and Termination

10.1 Term

This Agreement begins on the effective date of your Member Agreement and continues until the Member Agreement is terminated, unless otherwise agreed to in writing.

10.2 Termination by 1in20

1in20 may terminate this Agreement for any reason by providing at least thirty (30) days’ written notice. 1in20 may terminate immediately if you materially breach this Agreement or your Member Agreement and fail to cure such breach within fifteen (15) days of written notice.

10.3 Termination by Member

You may terminate this Agreement in accordance with the cancellation terms in your Member Agreement. Termination does not entitle you to a refund of any prepaid Fees except as expressly provided in the Refund Policy.

10.4 Effect of Termination

Upon termination:

• All amounts owed to 1in20 become immediately due and payable
• Your access to the Services will be suspended immediately
• You must cease all use of 1in20 Content and delete any Confidential Information in your possession
• All licenses granted under this Agreement will immediately terminate

The following sections survive termination: Community Forum, Confidential Information, Ownership and Intellectual Property, Coaching Content Disclaimer, DMCA, Effect of Termination, Disclaimer of Warranties, Indemnification, Limitation of Liability, and General Provisions.

Disclaimer of Warranties

Indemnification

You agree to indemnify, defend, and hold harmless 1in20 and its officers, directors, employees, agents, and representatives (collectively, “Indemnified Parties”) from and against all claims, losses, liabilities, damages, and expenses (including reasonable attorneys’ fees) arising out of or relating to:

• Your use or misuse of the Services
• Your breach or alleged breach of this Agreement
• Your fraud, negligence, or willful misconduct
• Any allegation that your Member Data infringes the rights of a third party

1in20 may assume exclusive control of any matter subject to indemnification at your expense. You agree to cooperate with 1in20’s defense and not to settle any matter without our prior written consent.

Limitation of Liability

13.1 Liability Cap

13.2 Exclusion of Consequential Damages

13.3 No Class Actions

You waive any right to participate as a class member in any class action lawsuit related to this Agreement or the Services.

13.4 Limitation on Claims

Any claim arising under this Agreement must be brought within twelve (12) months of when the claim first arose.

General Provisions

14.1 Governing Law

This Agreement is governed by the laws of the State of Michigan, without regard to its conflict of law provisions. Any disputes will be resolved exclusively in the courts of Wayne County, Michigan. You hereby consent to personal jurisdiction in such courts.

14.2 Amendments

1in20 may update this Agreement at any time by posting the revised version on the Site. Your continued use of the Services after any update constitutes acceptance of the revised terms.

14.3 Assignment

You may not assign this Agreement without 1in20’s prior written consent. 1in20 may assign this Agreement without restriction. Any unauthorized assignment is void.

14.4 Entire Agreement

This Agreement, together with your Member Agreement and our Privacy Policy, constitutes the entire agreement between the parties regarding the Services and supersedes all prior agreements, representations, and understandings. In the event of conflict, the Member Agreement governs.

14.5 Severability

If any provision of this Agreement is found invalid or unenforceable, that provision will be severed and the remaining provisions will continue in full force and effect.

14.6 Waiver

Failure by 1in20 to enforce any provision of this Agreement will not constitute a waiver of the right to enforce that provision in the future. All waivers must be in writing.

14.7 Independent Contractors

The parties are independent contractors. Nothing in this Agreement creates an employment, agency, partnership, or joint venture relationship between you and 1in20.

14.8 Notices

Notices under this Agreement may be sent by email to:

Notices are deemed delivered upon receipt of email confirmation.